Last updated: June 2025
These T&Cs govern commercial relations between Volt-Up Sàrl ("VoltUp") and its professional clients.
These T&Cs apply exclusively to B2B relationships.
VoltUp exclusively distributes XCharge (DC) charging stations and its own AC range in Luxembourg.
Full installation by certified technicians.
24/7 monitoring, automatic per-kWh billing, maintenance included.
OCPP 1.6/2.0 platform on monthly subscription.
All quotes are valid for 30 days. An order is binding upon receipt of the signed quote and deposit.
Prices in euros excl. VAT. Standard terms: 30% on order, 60% on delivery, 10% on commissioning.
Late payment: 8% p.a. penalty + €40 flat fee.
Client prepares the site per VoltUp specifications. Any additional costs from site inadequacy are borne by the Client.
Operations contract: minimum 12 months, auto-renewed.
Manufacturer warranty 2–3 years depending on product. Does not cover: misuse, vandalism, power surges.
Liability limited to direct damages, capped at 12 months of invoiced amounts.
3 months notice after the minimum 12-month term.
Law of the Grand Duchy of Luxembourg. Luxembourg courts have exclusive jurisdiction.